Who We Are

No upfront payment. Ever. Book in seconds, ride comfortably, pay at your destination — cash or card in-car. No hidden fees. No fine print. Just clean transparency.

Call 24/7: 1300 056 571 • Book Online: Book Now
Coverage: Greater Melbourne + MEL (Tullamarine) + AVV (Avalon)

Why Book Now Cabs

Pay at destination — We never collect money online. No deposits, no pre-auths.
Transparent fares — Standard Melbourne taxi tariff (flagfall + distance/time). Airport fees, tolls, mandated levies are pass-through at cost.
Licensed & accredited — Network drivers hold Victorian Driver Accreditation; vehicles are registered Commercial Passenger Vehicles.
Reliable dispatch — Timely pickups with driver/ETA visibility.
Cards welcome — Cash or in-car EFTPOS/credit/debit; non-cash surcharge capped by VIC rules (up to 4%). Receipt available on request.
Free cancellation — Cancel before pickup with no fee. You’re never billed for a ride you don’t take.

How It Works

Book — Online form or call 1300 056 571.
Confirm — Receive confirmation (SMS/email) when your driver is assigned.
Ride — Meter runs visibly; choose your route or let us optimize.
Pay at destination — Cash or card in-car. Request a receipt anytime.

Pricing, Surcharges & What’s Included

Metered fare per VIC taxi tariff (flagfall + distance/time).
Peak/overnight/holiday tariffs apply only when mandated.
Airport pickup fee & tolls are itemized at cost; no mark-ups.
Non-cash surcharge for card payments capped at 4% (VIC max).
No booking fee. No surge pricing.
Want a ballpark? Use our Fare Estimate at booking — we’ll quote an estimated range or a fixed-fare for eligible pre-booked trips. Your metered or pre-agreed fixed fare is the final price.

Services

Airport transfers • Business travel • Everyday trips (CBD/suburbs) • Group/maxi (on request) • Accessibility (assistance animals welcome; let us know mobility needs)

Passenger Rights & Safety

Accredited drivers, registered vehicles, safety checks.
Visible meter and/or pre-agreed fixed fare.
You may nominate the route; otherwise we take the most efficient.
Clean vehicles, climate control on request, professional conduct.
Assistance animals always permitted.
Receipts available on request.

No-Upfront-Payment, No-Stress Policies

Payment: Always in-car, at destination (cash/EFTPOS/cards).
Cancellations: Free if you cancel before pickup. If we cancel or can’t fulfil, you owe nothing.
Delays: We notify and re-dispatch where possible.
Transparency: Airport fees, tolls, lawful surcharges disclosed & itemized.

We collect only what’s needed to deliver your booking (name, contact, pick-up/destination). We do not collect card details online. Personal data handled under the Privacy Act 1988 (APPs). Marketing only with consent; unsubscribe anytime. See Privacy Policy.

Business Identity (transparency):
Registered Name: [PLACEHOLDER Legal Entity Pty Ltd]
ABN: 51590476301 Shahid Khan
Address: [PLACEHOLDER Full Street Address, Melbourne VIC Postcode]
Support: support@[yourdomain].com • 1300 056 571